Natale's Heating and Cooling Inc.
JOHN GALLAGHER said on Nov 11, 2014 10:48 AM
Ernie RENOVATIONS DECEMBER 26 TO 30
Sandra said on Aug 13, 2014 11:45 AM
Natale’s best kept HVAC secret. We hired Ernie and his crew to install a new AC unit and humidifier. Ernie and his son David educated us about products, and wrote a very competitive bid. The thing that put Ernie and company above the rest was the honesty, follow up, and customer service. I would refer these folks to anyone for HVAC/electrical needs. The guys also hooked up the gas so we could hook up a new gas stove. Frank & Sandra Wellesley Ma
Lisa Mercuri said on Aug 8, 2014 0:30 AM
Natale heating and cooling just installed a wifi controlled AC/heat thermostat in my home. I love it! Just downloaded the app and it's So easy to controll...and it looks great! Also got my AC serviced. Very professional and took the time to explain things about my system! Great company! Would Highly recommend !
Bruce said on Feb 7, 2014 12:52 PM
Reputation and competence. I have complete faith in Natale's Heating & Cooling. We love our new furnace. Perhaps even more importantly, some problems did occur over a couple of days over the weekend after initial installation which turned out to have been caused by an Energy North outside problem. Natale,s responses were numerable, competent, and professional in every way. Bruce F. Concord, NH
B said on Feb 7, 2014 12:39 PM
1-28-14 Brian B Replaced a valve on the furnace. The furnace had been making a loud booming noise for some time and we finally decided to call someone to have it looked at. Natale's had some great reviews so we decided to try them out. We were not disappointed! Ernie came to the house on time, inspected the problem and gave me a rundown on what was causing the issue and what it was going to take to fix it. He said he could run right over to the supply house, get the needed valve and have it fixed that day. I can't tell you what a relief it was to not have to worry about listening to the booming sound coming from the basement, or worse, having our furnace explode. I would highly recommend Natale.s and will use them again in the future.
Richard said on Feb 7, 2014 12:35 PM
Ernie was terrific for us today, Feb 5 2014. First, because of snowfall we called him early and arranged a special arrival time to coordinate with my wife's schedule. Second, he listened carefully to our various troubles, and then systematically, neatly, and thoroughly helped us think through a solution. He explained the physics of the hot water system, and helped us understand how to use the thermostats better for better and more even heat distribution (we had too much set back at night, 8 or 9 degrees). He gave prudent advice and wrote a detailed report for our (and your) future reference. Excellent. - Richard L. February 5, 2014
Jamie and Bryan S said on Jan 3, 2014 12:01 PM
Ernie and Dave. Thank you so much for the top notch customer service you provided to during our boiler replacement. We really appreciate you coming out on two Saturdays, a Monday night, and for staying so long to get the job done. Not only did you provide a great product but you also were great to work with. If you ever need a testimonial or reference do not hesitate to let us know.
Andy said on Jan 3, 2014 11:48 AM
"I thought I'd let you know how pleased with the fine work your crew did on my burner replacement. The installers stayed til 10PM to make sure we got heat the first night. The installation was neatly done. Ernie was always available to handle any issues and the electrician followed up to make sure all the loose electrical ends were taken care of. And thanks again for a great job!" Newburyport, Ma.
Sandy said on Jan 3, 2014 11:46 AM
This was our first time using Natale's and we would recommend them to any of our friends or family.Ernie arrived looking professional and was extremely courteous and friendly, he was even patient and friendly with our nosey cat and dog. We felt extremely comfortable with him in our home and he was very helpful as he was explaining things to us. It was a pleasure doing business and we look forward to the next service call by Natale's Happy Holidays! Peabody Ma
Susan said on Dec 27, 2013 4:31 PM
I had an emergency heating problem called Natale's and cannot believe how fast he got back to us, we were getting ready to go to a hotel but were able to stay home,he has since put a new furnace in and the price was reasonable with quality work,would definitely recommend.
Al said on Feb 25, 2013 8:12 PM
Water heater went and was in a rush to get it fixed Ernie did a great job and at a reasonable price would definitely use him and recommend him... 5 stars
Dave said on Nov 5, 2012 9:45 PM
I can't thank Ernie enough for the job he did on our heat pump. After the previous company basically told us we would need to purchase a new unit (after about 5 minutes looking at it) and between install and labor we were looking at a $6000 bill, we did not hear back from them for about a month. I'm so happy we didn't. I was recommended to Natales and within 3 days Ernie was on site and looking at our heater. After running multiple tests and explaining the issues (or lack there of) he was able to have our heater running at a fraction the cost of replacement. I must say it is running better than ever since he took the time to seal the original vent. The customer service, more than fair pricing, and results will certainly have us contacting Natales for any future issues. It's rare now to have people who simply do the right thing and I think in one sentence this sums up Natales.
Lawrence said on Jul 6, 2012 12:20 PM
I had a hot water replacement tank installed by Natale's heating and cool. The Natale's did a fantastic job from the initial consultation right up to the installation . The process was totally seamless. A very happy customer indeed.
Thanks for visiting!
Natale's Heating and Cooling Inc. is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations.
We can work on all your heating and cooling needs and we're sure you'll be happy working with us. If you have any comments or questions, please feel free to contact us at 1-888-959-3711.
We look forward to working with you!